505 North Price | Marshall, TX 75670 |
Warranty and Repair Information
In the event you encounter a problem with your Wonderduck Decoy or require assistance of any kind, please call us at 1-800-876-1697. All Wonderduck Decoys come with a
Limited Warranty &
Wonderduck warranties and guarantees cover the mechanical and electrical components of said decoys: (motor, switch & battery holder only): It does not cover the decoy body, head, attachments or flotation insert.
30 Day Refund/Exchange :
To return decoy to seller for Refund or Exchange, it must be returned in an
If your decoy is in a used condition, it must be returned to Wonderduck Decoys for repair under Warranty:
90 Day Limit Warranty:
If you experience any problems with in the fist 90 days of purchase of your Wonderduck Decoy, please call us at
1-800-876-1697. Also, if you have any questions about your Wonderduck Decoy, please call us. Sometimes our repair personnel can solve your proble by phone. However you may need to return your decoy to Wonderduck for repair under your Limited Warranty - AT NO CHARGE! For Problems or Repairs -
Do Not Return Decoy To Vendor
. Wonderduck will be more than happy to take care of any problems that you might have.
-- Maximum repair fee for 2020-2021 is $40.00 + S&H: 10.95 per decoy
Your Repair Guarantee
(AFTER BEING USED)
covers a Decoy that is not covered under the Limited Warranty. If a mechanical or electrical component of your Wonderduck Decoy ceases to function properly because of age, extended use, poor maintenance, or
EVEN IF YOU SHOOT IT,
you may return the decoy to Wonderduck Decoy for repair.
(Wonderduck only charges for parts and shipping) --
Include the following information inside your box: Your printed name - daytime telephone number - return address. Add note for special instructions if needed. After inspecting decoy,
Wonderduck will contact you and advise you of the cost of repairs and shipping fees. This does not cover cost for extra attachments or Timer.
For faster repairs -- you may send repair decoy
for a Maximum repair cost of
$40.00 + $10.95 S&H
. Per decoy (Wonderduck will replace both motors, battery box & switch. ( If old motors are still in running condition, they will be returned with repair decoy ).
MODIFICATION OF YOUR DECOY VOIDS ALL WARRANTIES AND GUARANTEES.
Decoy Repair Options
* After receiving your decoy, Wonderduck will determine if repair is under the 90 day warranty. If under warranty, your Wonderduck will be repaired for
* If your decoy is not under warranty, your maximum cost of repair is $40.00 + shipping
Wonderduck will replace both motors, battery box & switch. ( If old motors are still in running condition, they will be returned with repair decoy ).
Option 1. Send decoy to Wonderduck for repair under Warranty or Repair Guarantee:
. Send in Old Motor or Motors ONLY - with a check for $15.00 for each motor - plus $8.95 S&H.
. Do Not return Old Motors - send check for $25.00 for each replacement motor - plus $8.95 S&H.
Send Decoy to:
505 North Price St.
Marshall, TX 75670
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505 North Price
Marshall, TX 75670
Hours: M-Fr 8am-4pm
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