505 North Price | Marshall, TX 75670 |
Warranty and Repair Information
All Wonderduck products are built, and tested to work "First Time Every Time." However, in the event you encounter product difficulty or require assistance, please call us at 1-800-876-1697.Your Wonderduck Customized Decoy comes with a
Limited Warranty &
. Wonderduck warranties and guarantees cover the mechanical and electrical components of said decoys: (motor, switch & battery holder only): It does not cover the decoy body, head, attachments,wings,feet, paddles, flotation insert, accessories pole mount or timers.
30 Day Refund/Exchange :
Decoy must be returned to seller, in its unused condition.
90 Day Limit Warranty:
Return your decoy to Wonderduck. ( not vendor)
Your repair guarantee (after being used) covers a Decoy that is not covered under the limited warranty. If a mechanical or electrical component of your Wonderduck Decoy ceases to function properly because of age, extended use, poor maintenance, or even if you shoot it, you may return the decoy to Wonderduck.
(Wonderduck only charges for parts and shipping)
Include the following information inside your box:
Your printed name - daytime telephone number - return address and a note describing the problem(s).
Wonderduck will contact you and advise you of the cost of repairs and shipping fees.
Maximum mechanical repair charge for 2018 is $37.50 (this covers 2 motors,batterybox,on/off switch)
Shipping fee for 2018 is $11.95 per decoy.
MODIFICATION OF YOUR DECOY VOIDS ALL WARRANTIES AND GUARANTEES.
Decoy Repair Options
* Wonderduck determines if it is under the 90 day warranty it will be repaired for
* If your decoy is repaired under the repair guarantee maximum cost of repair is $37.50
(this includes 2 motors a bracket,battery box and on/off switch),any other parts may be purchased .
Option 1. Return Decoy to be repaired.
. Send in your decoy's old motor, with a check for $20.95 ($12.00 for each motor & $8.95 S&H).
. Without sending in used motor,$25.00 for each replacement motor plus S&H $8.95
Option 4. Send in Decoy If you are wanting it upgraded.
Send Decoy to:
505 North Price St.
Marshall, TX 75670
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505 North Price
Marshall, TX 75670
Hours: M-Fr 8am-4pm
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